Lone Mountain Animal Hospital COVID-19 Update

Last update 4/29/20

A pug has tested positive for COVID 19 and is thought to be the first dog in United States to have tested positive.[7]

Like the dog cases in Hong Kong it is though that the Pug was infected by his owners, three of whom were also positive, and the positive result was considered “mild.”. It is also worth noting that another dog and a cat in same household tested negative.

Two domestic cats have tested positive for COVID 19 in New York.[6] 

These are the first cases of COVID 19 in cats in the United States.

Both cats showed mild respiratory symptoms and are expected to recover. The owner of one of the cats tested had previously tested positive for COVID 19, while it is suspected that the other cat’s owner was asymptomatic.

Previously a cat in Belgium and a cat in Hong Kong tested positive and two dogs tested a weak positive also in Hong Kong.

Recently, a Tiger tested positive for COVID 19 at the Bronx Zoo in New York. It is believed that the Tiger caught the virus from a keeper at the zoo, who was also COVID 19 positive but not showing symptoms.

This latest development for pets and COVID 19 does not really change the CDC’s guidelines, although they have provided additional clarification.[1]

“Until we learn more about this new coronavirus, you should restrict contact with pets and other animals while you are sick with COVID-19, just like you would with people. When possible, have another member of your household care for your animals while you are sick. If you are sick with COVID-19, avoid contact with your pet,”

In addition, the CDC recommends:

“Walk dogs on a leash, maintaining at least 6 feet (2 meters) from other people and animals, do not gather in groups, and stay out of crowded places and avoid mass gatherings. Do not go to dog parks or public places where a large number of people and dogs gather. To help maintain social distancing, do not let other people pet your dog when you are out for a walk.”

There are well over a million people have been tested for positive for COVID 19 and very few domestic pets.

An animal health lab, IDEXX Laboratories, Inc., which has developed a diagnostic test for COVID-19 in pets, released a statement on March 13th that out of thousands of samples from cats and dogs with upper respiratory symptoms none tested positive for COVID-19.[2]

Likewise, Trupanion, a pet insurance company with 500,000 members has seen no uptick in claims for respiratory diseases in pets.[5]

The CDC does NOT recommend testing pets for COVID 19.

The advice from the CDC is that there is no evidence that pets can spread COVID 19 to humans. “At this time, there is no evidence that animals play a significant role in spreading the virus that causes COVID-19. Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low. A small number of pets have been reported to be infected with the virus that causes COVID-19, mostly after contact with people with COVID-19.”

The doctors and staff, like everyone else, are watching the situation closely. However, our advice and recommendations based on information from the CDC’s website, along with the American Veterinary Medical Association (AVMA) website.[3]

At Lone Mountain, we have made a number of changes to respond to this crisis.

We have temporarily changed our hours to 7AM – 7PM, Monday through Friday, Saturdays 7AM – 5PM, and on Sundays 8AM – 4PM.

We are not allowing clients into the building.

We have instituted curbside-service.

We will collect your pet from you in the parking lot next to your car (please remember your social distance), and we will communicate with you by phone. Payment by credit card will be made over the phone. Please just call us on 702-645-3116, and we will advise you as to each step of the process when you arrive. Our lobby doors will be locked.

Please keep your phone handy and answer blocked calls and text messages during your appointment – that is how we will be communicating with you.

If you have been diagnosed with COVID-19 we ask that you try to have another member of your household bring your pet in.

We have temporarily be suspended our grooming services until further notice.

We are accepting boarders and day boarders on a case-by-case basis.

Thank you for your understanding, and support, during this difficult time. We are making these changes to try and keep both our clients and our staff safe, while still being able to look after pets.

Obviously, this is a very difficult time for everyone.

We take our responsibilities to the pet community in Las Vegas, and the surrounding area, very seriously indeed, just as seriously as we take our responsibilities to our doctors and staff.

The State of Nevada considers veterinarians an essential service…

As per NRS 414.060; NRS 414.070; Declaration of Emergency, Directive 003, March 20, 2020 section 1(a), “Essential Licensed Business” includes essential healthcare operations such as veterinary services.

… so do we.

All of our staff have their temperature checked before starting their shift, and self-check throughout the day.

We have an almost constant cleaning regiment in place throughout the hospital.

Our staff wear masks at all times, both inside and outside of the building.

We have a delivery service for food, medications, and pets.

We also have an online store through our website.

For the moment we are providing routine services, including dentals as part of our dental special. However, if you would prefer not to come in at this time, we will be continuing the dental special to later in the year.

Lone Mountain Animal Hospital has updated our own internal protocols, including cleaning and staff interactions, and we would ask clients to understand if handshakes and hugs are no longer the norm for the time being.

This is obviously a rapidly evolving situation and so things are changing day to day, but our intention is to be there for you and your pet.

[1] https://www.cdc.gov/coronavirus/2019-ncov/faq.html#COVID-19-and-Animals

[2] https://www.idexx.com/en/about-idexx/news/no-covid-19-cases-pets/

[3] https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19/

[5]https://trupanion.com/blog/2020/03/a-fact-first-look-at-covid-19-and-pet-health/

[6]https://www.aphis.usda.gov/aphis/newsroom/news/sa_by_date/sa-2020/sars-cov-2-animals/

[7]https://www.sciencetimes.com/articles/25503/20200428/winston-pug-first-coronavirus-positive-dog-according-research-duke-university.htm

A Message Regarding COVID-19

A Message from LMAH Regarding COVID-19

We are currently open for business at Lone Mountain Animal Hospital. We recognize this is a difficult, stressful time for all. We value your trust in us as your family veterinarian and want to assure you we are doing our part to limit the spread of COVID-19 for the safety of both customers and our staff. In the veterinary field, we are accustomed to dealing with infectious diseases and are well-versed in the good sense of cleanliness and disinfection steps that are necessary.

At LMAH we have increased the frequency throughout the day of disinfecting common touch surfaces in our hospital and lobbies. Our staff is self-screening and reporting any fever or suspected symptoms to avoid contact with others. We are requesting that any clients with suspect symptoms or possible exposure to a COVID-19 infected person not enter the building.

People with suspect infection are asked to delay their pets veterinary visit until after they recover and those with more urgent veterinary needs should call to make arrangements. In the interest of complying with social distancing, we ask that you not bring additional family members or children along on your pet’s visit. We appreciate your assistance as we strive to keep our staff healthy so that we may continue to provide veterinary care.

How LMAH can help with social distancing in the veterinary office?

ONLINE PHARMACY

LMAH has an on-line pharmacy that is directly linked to your pet’s medical record and doesn’t require outside party communication. Your pet’s foods, medications, and health supplies can be ordered from our website and shipped directly to you. To use the online store, ensure your current email is on file with us, and you can place your on-line pharmacy request at www.lmah.net.  Look for the “Shop Now” tab at the upper right-hand side of the page.

PAY AHEAD

For those picking up pets from boarding, medical or surgical visits, we offer advance credit card payment by phone prior to your arrival.

CURB-SIDE PICKUP

In addition, curbside service is available for some visits- just call ahead to arrange with our staff if you wish to avoid coming into the hospital.

Please feel free to speak with our team members about any of your individualized needs at 702-645-3116. Thank you for your patronage and assistance during this time.

Sincerely,

Debbie White, DVM

Lone Mountain Animal Hospital Externship Program: Miranda

Say “hello” to Miranda, the newest extern at Lone Mountain Animal Hospital!

Originally from Carman, Illinois, Miranda said she has always wanted to be a veterinarian. Although, there was a period of time where she wanted to be a veterinarian and a princess. Growing up, she would try and rescue injured, baby birds and was surrounded by farmland and wildlife. Miranda went on to attend Buena Vista University where she got her Bachelor’s in Biology. Currently, Miranda is a third-year student at the University of Missouri.

“When I was young, I volunteered quite a bit at an animal shelter in my hometown,” Miranda said. “I’ve also volunteered with the National Honor Society, and during my undergrad, I volunteered at Best Friends Animal Sanctuary in Utah.” During her study abroad in Australia, Miranda also volunteered at a wildlife rehab.

She heard about the externship at Lone Mountain from an advisor, who also recommended the program to her. Now that she’s at Lone Mountain, Miranda said she is most excited to learn outside of the classroom and learn more about private practices. She is passionate about small animals and small animal exotics.

“You learn a specific way to do something in school, and every school teaches the same sorta thing, but there’s always slightly different ways to get there,” Miranda said. “So it’s interesting to see the different styles interacting with clients, and how people adapt the same ideas into what works well for them.”

In her spare time, Miranda enjoys taking her dog out for hikes, swimming, reading, and “Bob Ross paint nights.” She has three pets, including her Shepard-mix named Bear, and two cats name Lion and Tiger. And yes, it’s just like, “Lions, and tigers, and bears! Oh my!”

Welcome to the team, Miranda!

Lone Mountain Animal Hospital Externship Program: Kristina

Meet Kristina, the newest extern at Lone Mountain Animal Hospital!

Kristina is a fourth-year student at the University of Illinois and will graduate in May this year! Originally from Riverside, California, she attended schools throughout Texas before graduating from Texas A & M University for her Bachelor’s and Graduate degrees. Kristina said ever since she was in kindergarten she’s wanted to be a veterinarian.

“That’s the typical answer,” Kristina said. “But, I kind of solidified the actual [Doctor of Veterinary Medicine] idea when I got to my undergrad.”

Kristina describes her volunteer experience as being “all over the place.” She got her start with rescues, animal shelters, and fosters when she was in middle school and she also volunteered with equine programs for special needs. Since then, Kristina said she’s also volunteered with dog shows, autism awareness places, and bottle baby fostering.

“I’ve probably fostered more than 200 bottle babies in the past five or six years,” she said. “So, that’s my claim to fame in college — everyone knows me as ‘The Bottle Baby Lady!'”

Since finishing her Graduate studies, Kristina said she’s interested in epidemiology and public health. She’s also interested in exotics and zoo medicine, but most of her experience thus far has been in domestic animals. She learned of the externship program at Lone Mountain Animal Hospital from her friend, Dr. Emilee Larkin! After discussing the program with Larkin, Kristina decided to apply and is looking forward to seeing the different aspects of private practice in a different part of the country. She’s also excited to learn more about the niches of exotic animal medicine.

In her spare time, Kristina enjoys continuing her volunteer work with animals and fostering. Kristina has adopted some of the animals she’s fostered. She currently has four cats, a dog, and two African dwarf frogs.

Welcome aboard, Kristina!

Pet Dental Special 2020

Don’t miss out on our 2020 Dental Special starting February 1st, 2020!

Dental health is a very important part of your pet’s overall health! Dental problems can cause, or be caused by, other health problems. Your pet’s teeth and gums should be checked at least once a year to check for early signs of dental disease.

In honor of Dental Season, cleanings have been reduced to $157! But Lone Mountain Animal Hospital is also offering additional chances for savings!

Our Dental Package includes:

FREE Dental Exam

FREE Bath or Bath Voucher

FREE Nail Trim

FREE 30-Day Pet Insurance Trial Offer

*Up to $100 in savings and additional free services!

Click Here to Schedule an Appointment

Dental cleaning prices exclude blood work, x-rays, extractions, and other services. A full estimate will be given at the time of the dental exam or check-in.

Thanksgiving Tips – Keeping Your Pets Safe this Holiday

Thanksgiving is a fun day for the whole family. It’s a day where we meet with our closest family and friends to feast on delicious food and bask in each other’s company. However, we must remember things that can be dangerous to our furry, scaly, and feathered friends and practice diligence to keep them out of harm’s way.

For a fun, safe holiday for both you
 
and your pets, try to remember a few tips:

 

 

  • Snack Attack:
    It’s easy to get distracted by the merriment and let your precious pet sneak some snacks, but it’s important to remember that they cannot always eat what we can. Try not to leave them unsupervised around any of the Thanksgiving food, and remind your guests not to sneak any table scraps to your pet. Please see the “menu” below of items that can be harmful to your pets and why.
  • The Nose Knows:
    Excessive noise, new faces, new smells… This can all be overwhelming for your pet. Please remember and remind your guests that they need their space too. Know the warning signs that your pet is stressed. If appropriate, have a safe space for them to be able to go to.
  • Chewer’s Remorse:
    Watch out for non-food items that your pet may decide to snack on. Items such as baking string, oven bags, turkey bones, and various holiday decorates can be very detrimental to your dog’s health if swallowed.

Erik wishes you a happy and safe Thanksgiving

Pet Wellness!

Be proactive, not reactive – Pet Wellness Special

 

Be proactive, not reactive – Pet Wellness Special

So, what exactly is pet wellness testing? It’s essentially running lab work at times when our pets appear outwardly healthy. Since symptoms of age and illness aren’t always visible, wellness testing serves as an early warning system to detect abnormalities.

This knowledge is powerful and aids the veterinary team in improving the health and extending the life-expectancy of your pet.If an abnormal trend or disease is detected, it may enable earlier intervention, provide more treatment options, and lead to a more successful outcome.

Wellness testing is essential for dogs and cats over 7 years, but can be valuable for any age pet.

Wellness visit includes a physical exam, a complete blood count (CBC), complete blood chemistry panel, a thyroid level, and a urinalysis. The special price of these services is $209, a savings of over $89. (Please note the wellness special is not applicable for sick pet visits.)

Be proactive about your pet’s health- call for an appointment for a wellness visit today!

 

 

 Special pet wellness exam and bloodwork discount available through the end of September. Discounted exam, cystocentesis, and bloodwork are available for well pets only. Sick pets will require different lab work and diagnostics. 

Pet Dental Special 2019

THIS PROMOTION HAS NOW ENDED!

Don’t miss out on our 2019 Dental Special starting February 1st, 2019!

THIS PROMOTION HAS NOW ENDED!

Dental Cleaning reduced to $155

But wait, there’s more! 

Our Dental Package Includes:

FREE Dental Exam

FREE Bath or Bath Voucher

FREE Nail Trim

FREE 30-Day Pet Insurance Trial Offer

 

*Up to $100 in savings and additional free services!

Click Here to Schedule an Appointment

Dental health is a very important part of your pets’ overall health.  Dental problems can cause, or be caused by, other health problems.  Your pet’s teeth and gums should be checked at least once a year to check for early signs of a problem.  Watch our video for more information.

Dental cleaning prices exclude, blood work, x-rays, extractions, and other services. A full estimate will be given at time of dental exam or check-in.  

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