Social Distancing in the Veterinary Hospital

Veterinary services are essential to pet health, overseeing zoonotic health, and ensuring a healthy supply of food. At Lone Mountain Animal Hospital, we are open for business, but with updated protocols to comply with social distancing and to protect both our staff and clients.

We ask that all clients follow these guidelines as they are mandatory, not elective in ensuring public safety and in order for Lone Mountain to be open to provide veterinary services.

  • At LMAH, we are following COVID-19 social distancing guidelines by minimizing close contact between people and maintaining a 3-foot distance.
  • Only one family member is permitted in the exam room. Please have other family members wait in the car. No children are permitted in the hospital.
  • Only one client is permitted in the lobby at a time. We are currently utilizing our “dog” lobby entrance only. A staff member will receive you at the door to take your name and cell phone number.
  • If the lobby is occupied, we will ask you to wait in your vehicle. Once the lobby is clear we will call you to enter the building.
  • When leaving the building please do not return to the lobby, use the exit door located at the left side of the reception desk.
  • If waiting on tests, we ask you to wait in your car. If more time is needed you can go home and we will call when your pet is ready.
  • If your pet has a medical emergency, please alert our staff and you will be escorted into our “cat” entrance.

Please feel free to speak with our team members about any of your individualized needs at 702-645-3116. Thank you for your patronage and assistance during this time.

A Message Regarding COVID-19

A Message from LMAH Regarding COVID-19

We are currently open for business at Lone Mountain Animal Hospital. We recognize this is a difficult, stressful time for all. We value your trust in us as your family veterinarian and want to assure you we are doing our part to limit the spread of COVID-19 for the safety of both customers and our staff. In the veterinary field, we are accustomed to dealing with infectious diseases and are well-versed in the good sense of cleanliness and disinfection steps that are necessary.

At LMAH we have increased the frequency throughout the day of disinfecting common touch surfaces in our hospital and lobbies. Our staff is self-screening and reporting any fever or suspected symptoms to avoid contact with others. We are requesting that any clients with suspect symptoms or possible exposure to a COVID-19 infected person not enter the building.

People with suspect infection are asked to delay their pets veterinary visit until after they recover and those with more urgent veterinary needs should call to make arrangements. In the interest of complying with social distancing, we ask that you not bring additional family members or children along on your pet’s visit. We appreciate your assistance as we strive to keep our staff healthy so that we may continue to provide veterinary care.

How LMAH can help with social distancing in the veterinary office?

ONLINE PHARMACY

LMAH has an on-line pharmacy that is directly linked to your pet’s medical record and doesn’t require outside party communication. Your pet’s foods, medications, and health supplies can be ordered from our website and shipped directly to you. To use the online store, ensure your current email is on file with us, and you can place your on-line pharmacy request at www.lmah.net.  Look for the “Shop Now” tab at the upper right-hand side of the page.

PAY AHEAD

For those picking up pets from boarding, medical or surgical visits, we offer advance credit card payment by phone prior to your arrival.

CURB-SIDE PICKUP

In addition, curbside service is available for some visits- just call ahead to arrange with our staff if you wish to avoid coming into the hospital.

Please feel free to speak with our team members about any of your individualized needs at 702-645-3116. Thank you for your patronage and assistance during this time.

Sincerely,

Debbie White, DVM

Lone Mountain Animal Hospital Externship Program: Kristina

Meet Kristina, the newest extern at Lone Mountain Animal Hospital!

Kristina is a fourth-year student at the University of Illinois and will graduate in May this year! Originally from Riverside, California, she attended schools throughout Texas before graduating from Texas A & M University for her Bachelor’s and Graduate degrees. Kristina said ever since she was in kindergarten she’s wanted to be a veterinarian.

“That’s the typical answer,” Kristina said. “But, I kind of solidified the actual [Doctor of Veterinary Medicine] idea when I got to my undergrad.”

Kristina describes her volunteer experience as being “all over the place.” She got her start with rescues, animal shelters, and fosters when she was in middle school and she also volunteered with equine programs for special needs. Since then, Kristina said she’s also volunteered with dog shows, autism awareness places, and bottle baby fostering.

“I’ve probably fostered more than 200 bottle babies in the past five or six years,” she said. “So, that’s my claim to fame in college — everyone knows me as ‘The Bottle Baby Lady!'”

Since finishing her Graduate studies, Kristina said she’s interested in epidemiology and public health. She’s also interested in exotics and zoo medicine, but most of her experience thus far has been in domestic animals. She learned of the externship program at Lone Mountain Animal Hospital from her friend, Dr. Emilee Larkin! After discussing the program with Larkin, Kristina decided to apply and is looking forward to seeing the different aspects of private practice in a different part of the country. She’s also excited to learn more about the niches of exotic animal medicine.

In her spare time, Kristina enjoys continuing her volunteer work with animals and fostering. Kristina has adopted some of the animals she’s fostered. She currently has four cats, a dog, and two African dwarf frogs.

Welcome aboard, Kristina!

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